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Privacy Policy

Welcome to Bitdeer!

We respect the privacy of our users and website visitors (collectively, "you") and are committed to protecting your online privacy. This Privacy Policy outlines the process by which Bitdeer and its associated entities (hereafter referred to as "Bitdeer" or "we") manage, collect, maintain and process user personal data.

We may update this Privacy Policy from time to time. We will post a new privacy policy on this page to notify you of any changes. We encourage you to periodically review this privacy policy to understand the changes. Changes to this Privacy Policy are effective as of the time they are posted on this page.

I Information collection

We may use your personal data to provide and improve the mining machine sharing services ("Services") that Bitdeer provides to you and to improve your experience on this website. "Personal Data" means any information relating to a person identified or identifiable. When you create an account for using the service, we collect the information you provide to us. We also use a variety of techniques to collect and store information, including cookies, pixel tags, local storage (such as browser network storage or application data cache, database and server logs).

By using the Service or this Site, you consent to the collection and use of information in accordance with this Privacy Policy. Unless otherwise stated in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as our Service Agreement.

1. Registration

When you create an account, you will need to provide data, including your email address, phone number, password or other information.

If you refuse to provide the above information, we will not be able to provide you with the service.

2. Payment information

Your payment information will be sent to our third party payment processor. We store your encrypted wallet address. We can access and retain user information through our third party payment processor.

3. Log information

Bitdeer collects information ("log data") sent by your browser when you visit our website and log into your account. This log data may include the following information: your computer's Internet Protocol ("IP") address, browser type, browser version, page of services you visit, access time and date, time spent on these pages, and more Statistical data. In addition, we may use third-party services such as Google Analytics to collect, monitor, and analyze such information to enhance the functionality of our services. These third-party service providers have their own privacy policies that explain how they use this information. These third-party service providers can only view the use of your personal data when needed to perform tasks on our behalf.

4. Push Notifications

The message push function provided by us is supported by a third party. To achieve the real-time performance of message push, and realize the intelligent push based on user portrait and the view push function based on offline position information, the following information needs to be collected and used:

(1)User ID creation: To create the user ID required for the push service, we probably need to collect the following device information: IMEI, Android ID, device serial number, MAC, Android Advertisement ID, IMSI, etc. The abovementioned information will be used to generate a unique push target id, namely the CID.

(2)Push capabilities improvement: In order to enhance push services and experiences, such as using vendor system push capabilities, we may need to collect the following device information: device manufacturers, device brands, device models, Android versions, and Rom information.

(3)Intelligent Push Function: In order to conduct the refined push operation based on the user's portrait, and recommend the push content that meets your needs more, we may need to collect the following application information: APP installation list and APP active list information.

5. How we use your information

We may use the personal information you provide for the following purposes:

(1) Show you our website and its content;

(2) Identify you as a user in our system;

(3) Process your order;

(4) Provide customer service;

(5) Respond to your request;

(6) Provide you with product updates;

(7) Improve our website;

(8) Send newsletters, surveys, offers and other promotional materials related to our products;

(9) Communicate with you;

(10) Manage risk and protect this website, our services and you from fraud;

(11) Comply with all applicable laws and regulations and enforce this website and the Bitdeer Service Agreement;

(12) Other purposes for your consent.

6. Information about cookies

In order to give you a better website access experience, we use "cookies" to allow this website to identify your browser and store user preferences and other information. You may modify the acceptance of cookies or reject our cookies if your browser or browser additional services allow it. For more information, see AboutCookies.org. However, if you do this, in some cases it may affect your experience of visiting our website or the inability to use some of our services.

II Third party service provider

We may hire a third-party company to provide business-related services to me. These third parties may only access your personal data while providing services to us and are obliged not to disclose or use them for any other purpose.

III If you are a resident of the European Economic Area (EEA)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights in accordance with applicable laws and regulations. Our goal is to take reasonable steps to allow you to correct, modify, delete or limit the use of your personal data. If you would like to know about the personal data we hold about you and you wish to remove your personal information from our system, please contact us.

IV Information security

While we are committed to protecting our websites and services, you are responsible for protecting and maintaining the security of your personal information and verifying that the personal information we maintain about you is accurate and up-to-date. You must prevent unauthorized access to your account. Be sure to log out when using a shared computer and do not disclose your account password and any other account registration information to unauthorized people.

However, none of the methods or electronic storage methods transmitted over the Internet are 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We cannot guarantee the security of your personal information transmitted to our website and/or through our services. Any personal information transmitted at your own risk.

V International data transmission

By submitting your information, you agree that your information, including personal data, may be transferred and stored to computers and systems outside of the jurisdiction of your country. In the event of such transmissions, we will endeavour to ensure that your information is protected to the same extent as is specified in your country.

VI Third party links

Our services may include links to third party websites that are not operated by us. If you click on a third party link, you will be directed to the third party website. This Privacy Policy does not apply to other third party websites. We strongly encourage you to review the privacy policy of the websites you visit. Bitdeer cannot control the content and privacy policies of any third party website or service and is not responsible for it.

VII Children's privacy

We do not knowingly collect or maintain personal data on our website from people under the age of 13, and no part of our website will target individuals under the age of 13. If you are under the age of 13, please do not use or access this website in any way.

When we learn that we have inadvertently collected personal data from individuals under the age of 13, we will remove or take other appropriate measures in accordance with applicable laws and regulations.

VIII Change of personal data usage purpose

If we decide to use your personal data for any purpose other than this Privacy Policy Statement, we will notify you and provide you with a valid exit path for you to choose not to use your personal data outside of this Privacy Policy. Other purposes.

We may send you emails about new services and new events. You can refuse to receive promotional emails from Bitdeer by selecting the "Unsubscribe" feature in each email we send. However, you agree that users of the Service should continue to receive other important emails related to the Service.

IX Information retention time

Unless there is a retention requirement in applicable laws and regulations, we will only retain and store your personal information for the period of time required to achieve the purposes stated in this policy. Where permitted by law, we may store certain personal information for filing or legal protection of our rights.

X How to understand, acquire, change or delete your personal information

If you wish to confirm that we are processing your data, accessing any personal data we may have about you, correcting any personal information we collect, or deleting your personal information we collect, you may use the contact details set forth in this Privacy Policy. Ways to contact us.

It is important for us to ensure that the accuracy, completeness and up-to-dateness of the personal information we collect about you is important. If you find that your information is inaccurate or out of date, please let us know and we will make the appropriate changes. However, we may not be able to accept requests to change information if we believe that the change will violate any legal or legal requirements or result in incorrect information.

XI How to contact us

If you have any questions about this Privacy Policy, please send an email to  [email protected] .